Being a student is exciting, but it can also be challenging. All staff can be approached to gain advice on academic and personal issues. Staff at the CMTO will offer professional and confidential advice in areas where they can help and will make every effort to ensure a positive learning experience is achieved. The CMTO's Training Manager is able to provide links to external sources of support where the staff at the CMTO are not qualified, or when it is in the student's best interests to seek professional advice. In the case of an emergency the student must contact ‘000' via telephone to report the emergency to appropriate authorities.