For the full POLPRO 2 Access and Equity Policy and Procedure click here

Policy / Procedure

Access and Equity Policy & Procedure


In line with obligations under Commonwealth legislation and the Community Broadcasting Codes of Practice, the CMTO is committed to promoting a fair and equitable environment for staff and clients that is free from discrimination, harassment, and vilification.

This policy applies to all current and prospective RTO staff and students and should be read in conjunction with POLPRO 4 - Complaints and Appeals Policy & Procedure.

  1. The RTO staff will adhere to the principles and practices of equity in education and training.
  2. CMTO acknowledges its legal obligations under State and Federal equal opportunity laws that include:
    • The Racial and Religious Tolerance Act 2001 (Cth)
    • The Sex Discrimination Act 1984 (Cth)
    • The Disability Discrimination Act 1992 (Cth)
    • The NSW Anti-Discrimination Act, 1977
    • Privacy Amendment (Private Sector) Act 2000
    • State/Territory child protection legislation
  3. Training and employment services are available to all clients regardless of ethnicity, gender, age, marital status, sexual orientation, physical or intellectual impairment.
  4. Sexual harassment is illegal, and will not be permitted in the workplace, or in the training environment.
  5. The RTO will treat every client fairly and without discrimination.
  6. Ensure that a child safe physical and online environment is provided for those students under 18.
  7. Grievance procedures are in place to ensure that any concerns are dealt with immediately and appropriately. (Refer to POLPRO 4 - Complaints and Appeals Policy & Procedure).
  8. Where possible, a range of support services or appropriate referrals will be provided to participants with special needs.
  9. Staff responsibilities
    • All employees are required to ensure all clients receive fair and equitable services within their scope of responsibility. All staff hold the responsibility to maintain a work and study environment free from discrimination and harassment.
    • Management is responsible for ensuring adherence to the RTO’s policies and procedures that support this goal.
  1. Client selection
    • Clients will not be denied access to services offered by the RTO where they are deemed eligible for the service. Clients will be individually assessed on their eligibility for the service being provided and selection will comply with relevant equal opportunity legislation and the selection criteria for the service.
  • Whilst practising an open access policy, it is recognised that client eligibility for services may be influenced by:
    1. Government funding/contract requirements
    2. Course prerequisites
    3. Target groups as stipulated by the funding guidelines, and
    4. Availability of services.
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